• Guarantees
  • Compliance
  • Repairs
  • Space for ideas

Guarantees:

To guarantee your purchase, BADECO supports you in your investment by offering you security for the duration of the guarantee. This effort is the result of the selection of raw materials of high requirement and the implementation of new manufacturing and assembly procedures. All our new products are guaranteed for 24 months. All our products repaired in our workshops are guaranteed for 6 months. See warranty conditions in force. To help you benefit from BADECO tools, we guarantee the replacement of original parts for 10 years.

Conditions :

We usually work with our partner SWISSPOST for all national and international shipments. On request, we can also offer you the services of TNT, UPS, Fedex etc … Our goals :

  • Guarantee a reasonable price.
  • Guarantee quality and prompt delivery.
  • Environmental protection policy.

RoHS:

Since 2006, all our products on the market have complied with this directive. Complies with CE standards:

We declare that all products are in conformity with CE standards.

Recycling :

In accordance with the WEEE directive (2002/96 / CE) and the regulations of your country, products marked with a “crossed out bin” symbol must not be disposed of with household waste. (see instructions for use of the products concerned) BADECO is committed to protecting the environment:

  • By using the least polluting and recyclable manufacturing materials.
  • Using non-toxic and solvent chemicals.
  • By sorting internal company waste.

Informations

  • Free estimate without obligation.

  • The parts dismantled for the establishment of the estimate, will not be reassembled in the event of refusal. Please inform us of the type of failure.

  • For all repairs sent from abroad, please mention on the customs formalities: “defective tool returned for repair”, without value or CHF 5.- with customs heading n ° 8467.8900.

  • Overall, we ask for prepayment before any repairs are done.

  • Do not force the tools if you notice any abnormalities. You risk an expensive repair.

  • Please diagnose your problem before sending or send an email to support@badeco.com with an explanation of the problem. Within 48 hours, our repairman will try to answer you.

  • If you are unable to detect the defect on one of the elements, please send the entire product to us.

  • It is advisable to change the bearings every 2 years for professional use.

Diagnostique

Micromotor case:

Check your instruments on another unit if possible
Check if the green button is on
Check that the black button is not in the “pedal” position
Check that all the buttons are set to a function and not to neutral
Check that you have plugged the device into the mains
Check that the power cable is not cut.
Please check the fuses at the back of the panel.
Check the plugs, micromotor 1 or 2 and pedal.
Do not try to disassemble, you risk electrocution.

Pedal:

Check your pedal on another unit if possible.
Check the wire and plug.
Do not try to disassemble, you risk electrocution and you lose the warranty.

Micromotor:

Check the cable and plug.
Check the connection between the cable and the micromotor, position the red dot.
Check the condition of the Lubriflon seal between the micromotor and the nozzle.
Do not overheat the micromotor, you risk damaging the rotor.
Do not try to disassemble, you risk electrocution.
It is recommended to change the bearings every 2 years for professional use.

Handpiece:

Check the condition of the clamping system (collet – clamping nut).
Check the condition of the quick clamping kit (ball, collet, guide bush and clamping nuts).
Respect the speeds according to the reference used.
Never clamp your part on a vice to unscrew the kit.
Do not try to disassemble, you risk losing the warranty.
It is recommended to change the bearings every 2 years for professional use.

Mallet :

Respect the speed according to the reference used.
Check the direction of rotation = different stroke.
Do not try to disassemble, you risk losing the warranty.
Check the condition of your nails.
Never grind the points mounted on the mallets, please remove them first.
For any broken points, let the mallet run idle at 3000 rpm with the head down, after 3 to 4 minutes, the broken part will be ejected automatically.

Astuces

By changing the direction of rotation of the motor, you get 2 strokes. Short and long.
On the handpieces 430, 440 and 450 you have the possibility to change the tool in working condition to save time.
With the workbench base you have the possibility to fix the case vertically or horizontally under the workbench. The tools are delivered with the base.

If your tip is unscrewing or not holding on the micromotor, your Lubriflon seal is worn. Please proceed to its replacement.
Replace the collets, the quick tightening kit and the nut every 2 years for a good concentricity and reliability of the tightening.

Numéro de série

All repairs are tracked via serial number.
Each product has a unique serial number.
You can find the serial number in different ways:

  1. The packaging.
  2. The product.
  3. The invoice.

Do you want a specific tip?

  • Are you looking for a technical solution related to our products?
  • Do you have a development idea related to our products?
  • Do you have a suggestion for improvement of the product?

We are listening to you, we analyze your request as soon as possible. We commit ourselves to help you in the development of a specification. We accompany you in the choice of solutions.

We progress thanks to your remarks.

Send us an e-mail via the contact section or contact our technical department at 0041 22 329 01 91.